In an era where information is produced at an unprecedented pace, the role of Artificial Intelligence (AI) in organising and managing this data has become indispensable . Artificial Intelligence (AI) refers to the simulation of human intelligence in machines that are programmed to think, learn, and perform tasks typically requiring human reasoning (Modiba, Makhubela & Ngoepe, 2023). AI encompasses technologies such as machine learning, natural language processing (NLP), and intelligent automation that are now being applied to information governance and records management processes. A Records Manager is a professional responsible for overseeing the creation, maintenance, use, and disposition of records within an organisation. Their primary role is to ensure that information assets are systematically managed in compliance with legal, regulatory, and operational requirements (Gama, 2024). As records grow in complexity and volume , especially in digital environments , AI is becoming ...